Corona Virus Update
Wednesday 25th March 2020
In light of the developing situation and the government mandated lockdown, we have now completely closed the Seagull building. To comply with the instruction to stay home – all Seagull staff are now working from home. We will endeavour to keep in touch via email – but the Seagull telephone line cannot currently be answered.
We still have access to firstname.lastname@example.org , so this remains the best way to keep in touch. We also have access to Facebook and can be contacted through the Facebook page.
Sadly we have had to make the difficult decision to cancel more shows. All shows and activities at the Seagull are now cancelled until the end of April 2020.
For simplicity we are now actioning refunds for all cancelled shows.
If you booked online then your refund will automatically be credited against the card you paid with. This may take a few days
If you booked in person or over the phone we will only be able to refund you once the lock down has passed and we can access our building once again. Please accept our apologies for any delays.
Some people have kindly agreed to donate their ticket money to the Theatre. This is very gratefully received and much appreciated, however those of you who paid online- have to be fully refunded though that system. There is no means to donate through the online box office system.
Those of you who bought tickets in person or over the phone have the option to simply not collect your refund. This will effectively donate your ticket price to the Theatre.
The following two shows have different arrangements
1. Zingaro Blue – As this band had another date booked in september we have contacted most ticket holders and simply moved your booking to the new date. If you still require a refund for this show please get in touch.
2. FABBA – Again this group has had its bookings moved to their next date later in the year.
We appreciate this is a complicated situation, and stressful for everyone.
Please be as patient as you can while we process all of the various different combinations of refunds and donations.
Meanwhile please observe the new government guidelines and wherever possible – stay at home.
Corona Virus Support
The Seagull is a community venue and has always offered support to our local family in Lowestoft. In this extraordinary time, we wish to continue to offer this support in any way we can. Therefore despite having to close the building for social contact, we wish to support any ideas to offer support to the community. Please get in touch if there is anyway we can support you.